Privacy Policy
Last updated: 22 June 2025
1. Information Collection
Collins Quarters collects information that you provide directly to us, such as when you fill out contact forms, schedule consultations, or communicate with us via email or phone. This may include your name, email address, phone number, country of residence, investment preferences, and other relevant details.
2. How We Use Your Information
We use the information we collect to:
- Provide personalized migration advisory services
- Communicate with you about our services and your inquiries
- Schedule and conduct consultations
- Improve our services and client experience
- Comply with legal and regulatory requirements
3. Information Sharing
Collins Quarters does not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent, except as described in this policy. We may share information with trusted partners who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.
4. Data Security
We implement appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and data stored on our systems.
5. Communication Preferences
By providing your contact information, you consent to receive communications from Collins Quarters regarding our services, including via email, phone, and WhatsApp. You may opt out of non-essential communications at any time by contacting us directly.
6. Cookies and Website Analytics
Our website may use cookies to enhance user experience and gather analytics about website usage. These cookies do not contain personally identifiable information and are used solely to improve our website functionality and user experience.
7. Third-Party Services
Our website may integrate with third-party services including:
- Calendly for appointment scheduling
- WhatsApp for client communication
- Gmail for email communications
These services have their own privacy policies, and we encourage you to review them.
8. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Client consultation records may be retained for up to 7 years in accordance with professional service standards.
9. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of any inaccurate information
- Request deletion of your personal information
- Withdraw consent for future communications
10. Changes to This Policy
Collins Quarters reserves the right to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage users to frequently check this page for any changes.
11. Contact Information
If you have any questions about this Privacy Policy, please contact us:
Collins Quarters
Suite 1, Level 10, 1 Elizabeth Street
Melbourne, VIC 3000, Australia
Email: projects@collinsquarters.com